A Simple Process with Powerful Results
Our Feedback process is simple to run, but creates powerful results to improve your workplace and your business.
We request an employee roster from your HR system with the data we need in order to administer and analyze the survey. The more employee meta data provided, the better results we can provide you.
Step One - Data
Timeframe - 2 Weeks
We release a simple two question survey to your employees via email and/or SMS. In this simple survey your employees will rate their likelihood to recommend the company on a 0-10 scale and provide open-ended feedback on their rationale. This will provide us with all the information we need to calculate the quantitive elements of the report as well as interpret the qualitative aspects of the feedback. This survey is open for two weeks.
Step Two - Survey
Timeframe - 1 Week
Our algorithms then parse the open-ended employee feedback across 15 categories: Compensation, Benefits, Leadership, etc.
We also calculate your GoodWell Score which is then segmented with the data you have provided as well as benchmarked against the other GoodWell Customers. The GoodWell Score is an enhanced version of the Employee Net Promoter Score.
Finally we run all of the employee comments though our system to uncover company strengths and weaknesses in order to provide an overall summary and ideas for improvement.
Step Three - Analysis
1. The executive summary of the employee feedback.
2. The GoodWell Score segmented by any meta data provided along with your history (after you have completed at least one survey).
3. A comparison to your previous survey to see how things may have changed in the eyes of the employees (after you have completed at least one survey).
4. A qualitative summary of the views of the employees over the 15 different categories assessed.
5. A quantitive analysis of the views of the employees over the 15 categories assessed based on the frequency and sentiment of comments. This section provides insight into the areas of greatest strength and weakness in the business.
The GoodWell solution allows constant employee listening, making it easy to celebrate wins and tackle challenges. This ultimately drives better recruitment, retention, and performance through an improved employee experience.
Conpanies receiving a GoodWell Score of greater than 0 (range is from -100 to +100) will receive a GoodWell Certified Badge to demonstrate their commitment to employee listening and well being.
Step Four - Results
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Simple pricing and one of the most affordable ways to improve and promote your company culture